Sensus Connect

Book service and repair service

Updated 6/5/2020

Book service and repair service

The "Book service and repair" service allows you to manage service, repair and booking information directly in your Internet-connected car.

The "Book service and repair"Applies to certain markets. service in certain markets provides a convenient way to send a booking request for service and workshop visits directly in the car. Car information is sent to your dealer, who can prepare your workshop visit. The dealer will get back to you with a booking proposal. The system can remind you when an appointment time is approaching and the navigation systemApplies to the Sensus Navigation option. can also guide you to the workshop at the appointed time. You can find information about your dealer in your car and contact your workshop directly from the car.

Before the service can be used

Volvo ID

Change contact address

If you want to switch to another contact address (e-mail address), this can be done by contacting a Volvo dealer.

Prerequisite for booking from car

To be able to send appointment information to and receive it from the car, the car must be online, see Connect to the Internet via your mobile phone (WiFi).

Use the service

When it is time for a service, and in some cases when the car needs repairs, a message is shown in the driver display and over the status field in the centre display. The service time is determined by how much time has passed, the number of hours the engine has been running or the distance travelled since the last service. For more information on how to use the service, see Fill in and send a booking request.

Note

If there is a problem with the "Book service and repair" feature, contact your Volvo dealer.

Note

The services available may vary over time and depend on equipment level and market.

Services available on volvocars.com and for Volvo On CallOnly applies to Volvo On Call markets. may vary depending on market.

Car model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC40, XC60, XC60 Twin Engine, V90 Twin Engine and S90 Twin Engine of model year 2018 onwards

V60, V60 Twin Engine and V60 Cross Country of model year 2019 onwards

S60 and S60 Twin Engine of model year 2020 onwards

The range of models may vary depending on market.


This article is applicable to

Car model/model year

XC90 and XC90 Twin Engine of model year 2016 onwards

S90, V90 and V90 Cross Country of model year 2017 onwards

XC40, XC60, XC60 Twin Engine, V90 Twin Engine and S90 Twin Engine of model year 2018 onwards

V60, V60 Twin Engine and V60 Cross Country of model year 2019 onwards

S60 and S60 Twin Engine of model year 2020 onwards

The range of models may vary depending on market.


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