Volvo On Call

Volvo On Call

Updated 7/1/2020

Volvo On Call

Volvo On Call is a built-in assistance system with an app that gives you the facility to control your Volvo remotely. With the Volvo On Call app you can, amongst other things, lock your car, read the instrument panel and remotely-control the climate in your car by means of a single tap in the app.

Volvo On Call

Volvo On Call is a supplementary service that you subscribe to as a customer. The subscription consists of roadside assistance, emergency assistance and security services. The services included in the subscription may vary depending on region. Contact your Volvo dealer for information on which services are applicable in your country.

The Volvo On Call system gives you access to trained service centre personnel who are ready, 24 hours a day, to send appropriate help to your position in an emergency or when you encounter problems out on the road.

Volvo On Call also includes theft warning in case anyone tries to break into your car, and it can also trace your Volvo using GPS if it is stolen.

Volvo On Call availability

The services and app functions available to you depend on which Volvo model you have and which type of mobile device you are using. For more information, see Available Volvo On Call app functions for each Volvo model and Volvo On Call Compatible devices.

Assistance and emergency assistance services

With GPS positioning and GSM/3G technology, Volvo On Call is ready to help you, 24 hours a day, in an emergency, or if you have problems with your carSharing of data on car status and position is only possible for certain markets. For information on which services are available in your market, contact a Volvo dealer or customer support.. For information on how to access assistance and emergency assistance services, see Roadside assistance and emergency assistance services via Volvo On Call.

Security services

Enhance your safety by equipping your car with Volvo On Call. With GPS positioning and GSM technology, Volvo On Call is a powerful tool to help you if your car is stolen, and it can also help you in an emergency if you do not have access to your car keysSharing of data on car status and position is only possible for certain markets. For information on which services are available in your market, contact a Volvo dealer or customer support.. For more information on security services, see Theft warning and tracking.

Volvo On Call app

The Volvo On Call app offers a number of different services. You can lock your car, see where your car is located, read the instrument panel and remotely control the climate in your car with single tap in the app. For more information about these services and about the Volvo On Call app, see Volvo On Call app.

Many of the functions in the Volvo On Call app can also be controlled via smartwatches. For more information, see Using Volvo On Call with wearables.

Car model/model year

V40, V70, XC70 and S80 from and including model year 2012 to and including 2019.Applicable to cars fitted with Volvo On Call.

S60, V60 and XC60 from and including model year 2012 to and including 2018.Applicable to cars fitted with Volvo On Call.

The range of models, systems and services may vary depending on market.

For car models from and including model year 2020, see on-line manual for the model concerned.


This article is applicable to

Car model/model year

V40, V70, XC70 and S80 from and including model year 2012 to and including 2019.

S60, V60 and XC60 from and including model year 2012 to and including 2018.

The range of models, systems and services may vary depending on market.

For car models from and including model year 2020, see on-line manual for the model concerned.


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