Volvo On Call markets
The markets with Volvo On Call are listed below. Available services vary depending on market. Contact a Volvo dealer or customer support for information on which services are available in your market.
RussiaVolvo On Call is not available on the Crimean peninsula.
UkraineVolvo On Call is not available on the Crimean peninsula.
Available languages for the Volvo On Call app
The Volvo On Call app is available in the following languages:
- English (UK)
- English (US)
- French (Canada)
- Chinese (simplified)
- Portuguese (Brazil)
Change language via the general language settings on your mobile device.
Available Volvo On Call functions if you are driving in a different country
Examples of possible scenarios:
- In countries where Volvo On Call is sold you get full function. The On Call button then calls your home market's service centre.
For certain markets, services linked to Volvo On Call service centre are restricted. For more information on functions in your market, contact a local Volvo dealer or customer support.
- If you drive in a country where Volvo On Call is not sold, the On Call calls the home market's service centre and the SOS button calls the local emergency number.
- If you drive in a country where Volvo On Call is not sold, the app services are only available where Volvo has a roaming agreement with a network operator.
- In countries outside Europe that do not offer Volvo On Call, the automatic collision warning system or the SOS button are not available. The On Call button, app, stolen vehicle tracking and automatic theft alerts are not available in these countries either. You will, however, be able to unlock your car by calling a Volvo On Call service centre and requesting a remote door unlock.
Note that Volvo On Call does not work if the car is exported to another continent, e.g. if a car is bought in Europe and then exported to USA or China.
Car model/model year
Cars from and including model year 2012 up to and including 2019Applicable to cars fitted with Volvo On Call..
The range of models, systems and services may vary depending on market.
For car models from and including model year 2020, see on-line manual for the model concerned.
Volvo On Call