General information about maintenance messages in the Volvo On Call app
There are various messages about maintenance in the Volvo On Call app.
- A green tick means that the status of a component is approved.
- A yellow message indicates that a component will soon need inspection or action.
- A red message indicates that action is needed as soon as possible.
A link to the Owner's Manual can be displayed together with maintenance messages. Pressing the link gives you more information about maintenance for your car. A link to your calendar can also be displayed at Service.
For more detailed instructions on various maintenance messages, see your car's Owner's Manual or contact your Volvo dealer.
If a question mark appears beside a component in the Volvo On Call app, this means that the status cannot be displayed for some reason. This may, for example, be because there is no Internet connection, or the app cannot read a value for some reason.
If you see a question mark in the app you should check the car's driver display to investigate whether there is a maintenance message or other information.
See maintenance messages in the Volvo On Call app
To view the status of various components in your car in the Volvo On Call app, follow the instructions below:
Log in to your Volvo On Call app.
Select the Car menu option from the menu at the bottom of the app.
You can now view the status of various components in your car.
Car model/model year
Cars from and including model year 2012 up to and including 2019Applicable to cars fitted with Volvo On Call..
The range of models, systems and services may vary depending on market.
For car models from and including model year 2020, see on-line manual for the model concerned.
Volvo On Call