Specific Terms for Volvo In-Car Delivery

1. Introduction

1.1
We, at Volvo (as defined in Section 1.2 below) want to offer you the service Volvo In-car Delivery.

1.2
By ticking a box in a digital acceptance process, you acknowledge that you have read these Specific Terms for Volvo In-car Delivery (this document, "Specific Terms for Volvo In-car Delivery") and accept that a binding agreement has been entered into between you and Volvo Car Corporation, a Swedish company with registration number 556074-3089, with the address 405 31 Gothenburg, Sweden, ("Volvo") for use of Volvo In-car Delivery.

1.3
Further, by accepting these Specific Terms for Volvo In-car Delivery, you accept that Volvo will provide Third Parties (as defined in Section 2.2 below) with information and digital keys to your car in order to make sure your car is responding, to be able to find (position, flash with headlights and honk), unlock and lock your car. The purpose of this is for the Third Parties to be able to make deliveries to your car.

1.4
To make it possible to identify your car, registration number, model and color will be passed on from Volvo to the Third Party.

1.5
The delivery provided by a Third Party may be subject to separate terms and conditions between you and the Third Party (”Third Party Terms and Conditions”). The Third Party Terms and Conditions may set out terms for your provision of information to the Third Party about your car´s physical location, requirement to share location data, etc., and will be communicated to you when it is time for you to decide the method of delivery.

1.6
Besides these Specific Terms for Volvo In-car Delivery and any Third Party terms, the Terms and Conditions for Services ("Terms and conditions for services") are applicable for the use of the service Volvo In-car Delivery, unless stated otherwise in this document.

2. Description of Volvo In-car Delivery

2.1
Volvo In-car Delivery is a Service that gives you the possibility to get your deliveries from selected companies made directly to your Volvo car.

2.2
Volvo has set up a partnership with selected companies (e.g. logistics companies and stores) (”Third Parties”) so as to be able to offer the service Volvo In-car Delivery. Such companies vary between countries and regions. Examples of partner companies include but are not limited to distribution companies.

2.3
In order for you to be able to use Volvo In-car Delivery you must have a Volvo ID, an active Volvo On Call subscription, a Volvo On Call-enabled car and your Volvo ID must be linked to the Third Party.

2.4
After registering for the Volvo In-car Delivery service, you will be able to choose Volvo In-car Delivery when selecting method of delivery in the purchase process of the Third Parties.

3. Service Usage Requirements

3.1
Volvo does not, through the Volvo In-car Delivery service, provide any deliveries itself. Instead, the Third Party is responsible for the actual delivery, and the agreement regarding the actual delivery is exclusively between you and the Third Party. Claims arising concerning or that are related to the delivery or the delivered goods will be handled solely between you and the Third Party. Volvo does not guarantee successful delivery and cannot be held responsible for incomplete deliveries, or for any other claims in connection with the delivery or the delivered goods.

3.2
All information related to the delivery (time of delivery, change of car position, delivery confirmation, etc.) shall be communicated between you and the Third Party.

3.3
When registering for Volvo In-car Delivery, we will verify that your car has the necessary technical features needed to be able to make use of the Service.

3.4
If it is necessary for you to move your car in order for the delivery to be made, the Third Party will inform you.

3.5
The Third Party is responsible for the goods being delivered to your car. The Third Party is also required to provide you with recommendations on how fresh goods (food, groceries, flowers, etc.) may be stored in your car.

3.6
You should contact the Third Party if you need customer support relating to the goods or the delivery.

3.7
Alternative delivery methods to choose from, can be presented to you before or after the expected delivery by the Third Party.

3.8
Volvo recommends that you avoid keeping goods that are attractive to thieves visible within your car for a longer period of time.

3.9
You may remove your link between your Volvo ID and the Third Party in the Volvo On Call app.

4. Fees and Subscription
4.1

Registration for the Volvo In-car Delivery service is free of charge, but the Third Party might require a membership and might be charging you for offered services. This should be regulated in Third-Party Terms and Conditions.

4.2
To be able to use the Volvo In-car Delivery service, you must hold a valid Volvo On Call subscription.

4.3
Any cost related to the delivery as such is decided by the Third Party and should be communicated and agreed upon by you prior to delivery. You therefore pay for the delivery directly to the Third Party and not to Volvo.

5. Privacy

5.1
Your integrity and the integrity of all other customers is of utmost importance to Volvo. Volvo will process your personal data so that it can provide the service In-car Deliver. Your use of the service Volvo In-car Delivery is covered by the Volvo Car Group Customer privacy policy.

5.2
Specific information on data processing in connection with the service Volvo In-car Delivery can be found here: Information notice - In-car Delivery.


Information Notice – In-car Delivery

In order for Volvo Car Corporation ("Volvo", "We") to be able to provide you with all the functionality related to your In-car Delivery service, we need to process certain data.

Data Controller

The data controller for the processing of all personal data collected and processed in relation to In-car Delivery is Volvo Car Corporation, 405 31 Gothenburg.

Purpose of Data Processing

The purpose of processing is for Volvo to be able to provide you with the In-car Delivery service.

Volvo ID and Data Categories

A Volvo ID is needed for the In-car Delivery service to be offered. The data processing information about Volvo ID is found in the Terms and conditions for services. The personal data you provide through Volvo ID is your name and your email address. Volvo uses this data to be able to identify you and save your personal settings. In addition to names and email addresses, we also collect the following personal data, either from Volvo's central systems or from the car in question.

Personal Mobile Phone Number

Volvo uses this phone number to be able to send information to you via text message.

Market

Market is used to be able to find relevant offers related to your use of the In-car Delivery service.

Preferred Language

Language is used to set the language for the In-car Delivery service.

VIN - Vehicle Identification Number

VIN is used to identify your car(s).

Car Color

Car color makes it easier for the supplier to find your car.

Registration Number

If a registration number has been entered in Volvo On Call, this number can make it easier for the supplier to find your car.

Position of Car

The position of the car makes it easier for the supplier to find the car.

Car Model and Model Year

Car model and model year are used by the supplier to find the car.

Car Door and Lock Status

Door and lock status are used to be able to open the car at the time of delivery.

Legal Ground
Volvo will process t
he data listed above on the basis that such processing is necessary in order for us to be able to deliver the In-car Delivery service, in accordance with the terms and conditions applicable between you and Volvo. You will be unable to use the service unless you allow us to process your Personal data.

Storing and Deleting Data

Subscription

You can terminate this service in the Volvo On Call app. The data linked to this service, including personal data, will then be deleted after 90 days. For information on how information linked to your Volvo ID is handled on termination of your contract, please see Terms and conditions for services.

Third Party

Volvo will share your personal data with its third parties, which are the logistics company and the store from which you have made your purchase, to the extent necessary to provide you with the In-car Delivery service.

Other

In addition to the information set out above, more information regarding Volvo's processing of your personal data (including contact information for Volvo and Volvo's data protection officer, information regarding your rights, and safety measures taken in order to keep your data protected) can be found in the Volvo Car Group Customer privacy policy.