Volvo On Call
Control and convenience
Connected technology that makes your life easier
A luxury experience at your command
Volvo On Call combines a mobile app, in-car Wi-Fi and time-saving connected services designed to make your life easier and more enjoyable.
*Now standard on the Volvo XC range from Model Year 20 cars onward.
Volvo On Call app features
Cool when it’s hot and warm when it’s cold
With our remote climate control feature you may never need to wear a coat in the car again. You can program the parking heater (if fitted) to come on before you get in the car so it’s nice and warm and the windows are defrosted when you get in. Volvo On Call enables you to start the engine remotely so you can heat up or cool down the cabin.
Discover new places
Send your destination to your car’s navigation system using Volvo On Call before you leave and it will be ready to go when you are. Plan your trip and get the approximate duration to destination before getting into the car using the Volvo On Call built-in map. You can also find parking spaces and their hourly rates and send the destination of those places to your Volvo.
Locks, fuel, maintenance, driving journal
Volvo On Call will present you with all the information you need to know about your car - whether it is locked, in use, the current fuel range, the temperature outside the car, access to the owner’s manual, maintenance needs and a driving journal that can help you to keep track of your personal and/or business use of the car including trips taken and mileage accumulated. It will also let you know if the alarm has been triggered.
Connect to your calendar
By giving Volvo On Call access to your calendar the app can let you know when it is time to leave and even send the location of your appointment to your Volvos Navigation system.
Where did you park?
Have you ever had difficulty finding your car in a large car park? Volvo On Call will help you to locate your car using the map in the app. You can also flash the lights and sound the horn so you can locate your car quickly.
Own a Twin Engine?
Users of Twin Engine vehicles (PHEV/Plug-in Hybrids) have access to a number of additional smart functions via their Volvo On Call mobile app, such as pre-heating and cooling, delayed charging, battery status, favourite charging locations and a reminder to connect the charging cable if this has not been done by a predetermined time.
Deliveries direct to your car*
Keep your packages secure from theft, rain or snow. With In-Car Delivery you can use your Volvo car as the delivery address whether it is parked at work, outside your apartment or in the driveway of your home. Using Volvo digital key technology, the delivery driver can open the trunk and place your package inside. Before the delivery, the Key by Amazon app will notify you when the delivery driver is on the way, as well as when delivery is completed and the Volvo On Call app will let you know when your car is safely locked. What could be easier?
In-Car Delivery is now available in select US cities for Amazon Prime members who drive a Volvo and have a Volvo On Call subscription. To access this function, download the Key by Amazon app and follow steps to link your Amazon Prime and Volvo On Call accounts.
Please check amazon.com/keyforcar for details.
Download the Key by Amazon app
*Not yet available in South Africa
Share your car with family and friends
Volvo On Call makes it easy to share your car with others for a certain period of time. Wherever you or your car is, you can give friends or family members instant access. They can open the car with their mobile phone and then activate a special key that only works during the time they are allowed to borrow your car. Smart, easy and secure. The Car Sharing service is available for the XC40 on selected markets.
Taking care of you
Customer care centre
In case of emergency
If you need roadside assistance or emergency services, Volvo On Call operators are there to answer your call. For emergencies simply press the SOS button above the rearview mirror in your car. For roadside assistance, press the Volvo On Call button. If an airbag is deployed in your car, or the safety belt pre-tensioners have been activated, your car will automatically alert a Volvo On Call operator who will then call you to see what has happened. If there is no response the operator will automatically send emergency services to your location.
You can always connect your Volvo to the internet and access the in-car apps by creating a connection via your own mobile phone (tethering). But with Volvo On Call, you can enjoy an even stronger, more reliable connection and the possibility of creating an in-car Wi-Fi hotspot, with the capacity to connect up to eight devices. This is made possible by built-in Volvo On Call car modem and an additional SIM-card. Your 4G (Dependent on model) signal is strong and consistent because you’re using the Volvo On Call roof aerial, making it easy and quick to use the internet. Where a phone would struggle with finding a signal in the car, the system in your Volvo can often work much better. This constant internet access also ensures that map updates in your car’s navigation system gets regular updates.
Get Volvo On Call
It has never been easier to sign up or to renew your existing Volvo On Call subscription. A valid subscription is the base to enable all of the functionality outlined above. If you currently have limited functionality in your Volvo On Call app it is time to renew your subscription.