Volvo On Call services

Help during a trip with Volvo On Call*

Updated 7/9/2020

Help during a trip with Volvo On Call*

If you have a puncture, run out of fuel or your battery is discharged, for example, you can summon assistance with the ON CALL button or the Volvo On Call app.

If you hold down the ON CALL button in the roof for at least 2 seconds, verbal contact will be established between the Volvo On Call service centre and the driver. The aim of this is to agree on what assistance is required.


The SOS button must only be used in the event of accident, illness or an external threat against the car and its passengers. The SOS function is only intended for emergency situations.

The Volvo On Call app and the ON CALL button can be used for all other servicesThe services vary between markets., including roadside assistance.

A separate subscription may need to be taken out for the roadside assistance service.

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