Troubleshooting

Display, sound, app or connectivity issues in your car
If the centre display, sound, apps, internet connection or connected services in your car are not working as expected, the information in this article can help you identify the appropriate solution.
Issues related to Volvo ID
Read about common issues related to Volvo ID and possible solutions.
Troubleshooting sound system issues in your car
If you're experiencing sound system issues, try restarting the centre display and updating your car's software before contacting your Volvo dealer.
Avoiding ice blockage in the exhaust pipe of your plug-in hybrid
When you use the combustion engine of your plug-in hybrid, water is produced as a residual product. In cold weather, this water might turn into ice and block the exhaust pipe. In some cases, the ice blockage might even prevent your car from starting. There are some steps you can take to avoid this.
Problems with the wireless phone charger
If you are experiencing issues with the wireless phone charger, there are some things you can try.
Problems when charging via charging box
In some cases, the charging of your car doesn't start when you have set the charging timers in the charging box. This problem occurs when you are using a charging box with smart charging functionality that isn't compatible with your car.
Troubleshooting the Sensus infotainment system
If you experience issues with the Sensus infotainment system, there are some easy solutions that might spare you a trip to a Volvo workshop.