Customised supportGet relevant information to your specific car.

Deleting a digital key

You can delete digital keys at any time, either via the centre display or your phone's wallet app.

Anyone with a digital key can delete and remove it from their phone's wallet app. The car's owner can also remove the primary key or shared keys via their wallet app or the owner's profile in the centre display.

Note

When the car's owner deletes a shared key through their phone's wallet app, the key will be fully disabled after the shared key's holder finishes their last drive or 48 hours after deletion. If the shared key is deleted via the centre display, the key is instantly disabled.

Removing one or all digital keys via the centre display

  1. Press the car symbol in the bottom bar and go to Settings.
  2. Go to Profiles.
  3. Select the owner's profile and go to Car keysDigital keys.
  4. Select the digital key or keys you want to remove.
  5. Press Remove and authenticate yourself using your Volvo ID.

Note

Lost device

If a device with a digital key gets lost, it's a good idea to delete the digital key. If you can't do it via the centre display, you can delete it via the Volvo Portal website. Always keep a key card close to hand so that you can still access your car if you lose your device.


Did this help?