Having your car towed
Your car can be towed short distances. For this, tow mode must first be activated.
Important
Before having your car towed
- To avoid triggering the alarm inadvertently, you need to reduce your car's alarm sensitivity before towing it.
- You can only access tow mode if the car has power. If your car can't be powered on, it will need to be lifted onto the recovery vehicle's platform.
- Be sure to read all information about having your car towed before you activate tow mode.
- You should not tow your car further than 10 m (30 ft). Towing your car longer distances can damage the car by causing the battery to charge incorrectly.
- In tow mode, the towing speed of your car should not exceed 5 km/h (3 mph).
To tow your car, you must first activate tow mode, which involves attaching the towing eye and the winch wire. Make sure that you have all the necessary equipment ready.
- Activate tow mode.Tow mode activation confirmation appears in the display, if it is still functioning.
- Tow your car onto a recovery vehicle or to a safe place, such as the side of the road.
- When the car is in the necessary place, engage the parking brake.Tow mode deactivates.
- If necessary, remove the towing eye and winch wire.Always use a recovery vehicle to transport the car whenever it cannot be driven. Forced wheel rotation during transportation can severely damage your car. Make sure the car is only transported by a recovery vehicle such as a flatbed, so that the car's wheels do not touch the ground while being transported.
Important
