Keys

Key types

Important

Using keys is fairly straightforward, but you should be aware of the limitations of each key type for safety and security reasons. Therefore, it is important to read all of the information in this manual about keys and how to use them.

Car and key wireless technologies may cause disturbances in other devices. You can find more information about these systems in the specifications section of this manual.

For safety and security reasons, never leave unattended keys in an exposed place.

• Digital key
• Key card
• Key tag

Note

Ordering new or additional keys

Your car comes with a limited number of keys. Contact a Volvo dealer if you lose a key or simply require additional keys.

Digital key availability

The digital key for your car is currently available for certain Apple iPhone, Samsung Galaxy and Google Pixel models. Check with your device manufacturer if you're unsure about the compatibility of your device. Many manufacturers have information about compatibility and UWB capability on their website.

Key reading locations

12

1. 1The car reads your key when placed on a specific point on the driver's door pillar.
2. 2To start the car, place the key on the key reader below the display.

User profiles and keys

You can assign keys to a user profile. This allows the car to automatically identify who's unlocking it and apply all of their customisations. You can read more about which customisation options are available in a separate section of this manual.

Note

Unresponsive car

If the car has been turned off for a long time, it may take several seconds for it to unlock. This is because the car needs time to turn its systems back on, to recognise the key and to give you access.

If the car's batteries go completely flat, it will not respond to any key.

Warning

Improper use of car opening and starting systems can result in serious personal injury. Always take your keys with you when you leave the car, including distance-capable keys. The car can be started and systems, such as the power windows, can be operated, leading to serious personal injury. Never leave children, disabled persons or anyone who cannot help themselves in the car. The doors can be locked using a distance-capable key or by touching the capacitive lock sensor area of the door handle. This could result in people being trapped in the car in an emergency. For example, depending on the time of year, people trapped in the car can be exposed to very high or low temperatures.

Important

Do not place the key tag next to a smartphone, Bluetooth earphones or other similar devices, as they can cause signal interference to the key.

Keep your key card away from devices such as smartphones while charging, they can damage the NFC capability in the card.

Key tags and key cards are sensitive to extreme temperatures.