Change of market when importing or relocating
Visit an authorised Volvo dealer
To get help to register the car, visit an authorised Volvo dealer.
If you do not do this then you may experience that apps, Volvo On Call1, software downloads and other online services are affected and do not work correctly.
Creating a new Volvo ID in your new home market
When you relocate to another country you should create a Volvo ID in the new country.
If you have already created a Volvo ID in another country and want to use the same email address, you must first delete your Volvo ID in the region you originally created it. Alternatively, you can create a new Volvo ID using another e-mail address.
For cars with Volvo On Call1
Download the Volvo On Call app from the country where the car will be used and link the app to your car.
Visit an authorised Volvo dealer if you have imported or relocated with your car to a new country.
Available services may vary depending on market and car model.