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  7. Customer service via Volvo Assistance

Customer service via Volvo Assistance

For questions on using the car, the P5-2222-iCup-Ceiling call button symbol button can be used to make contact with Volvo Assistance.1
Updated 10/17/2024

An operator is available to answer 24 hours a day.

You can also reach Volvo Assistance via the Volvo Cars app's Px-2037-VOC app icon Support tab.

  1. 1Available services vary depending on market.

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Emergency assistance with Volvo Assistance

Press the SOS button to contact Volvo Assistance, or an emergency call centre, in an emergency situation.

Automatic collision alarm with Volvo Assistance

If a collision occurs, the car reports this automatically to Volvo Assistance, or an emergency call centre, which can send out emergency assistance.

Volvo Assistance during a trip

If you have a puncture, run out of fuel or your battery is discharged, for example, you can summon assistance with the button or the Volvo Cars app.