1. Support/
  2. All cars/
  3. XC60 2022/
  4. User manual/
  5. Volvo On Call/
  6. Volvo On Call services/
  7. Customer Service

Customer Service

For questions on using the car, the ON CALL button can be used to make contact with Volvo Assistance.1
Updated 05/09/2022

An operator is available to answer 24 hours a day.

You can also reach Volvo Assistance via the Volvo Cars app's Px-2037-VOC app icon Support tab.

  1. 1Available services vary depending on market.

Related articles

Emergency assistance with Volvo Assistance

Press the SOS button to contact Volvo Assistance, or an emergency call centre, in an emergency situation.

Automatic collision alarm with Volvo Assistance

If a collision occurs, the car reports this automatically to Volvo Assistance, or an emergency call centre, which can send out emergency assistance.

Roadside assistance with Volvo Assistance

If you have a puncture, run out of fuel or your battery is discharged, for example, you can summon assistance with the ON CALL button or the Volvo Cars app.