Connecting the Volvo Cars app* to the car
When a main user (administrator) has linked his/her app to the car, more users of the car can be added.
Connect the Volvo Cars app to the car
Make sure your car is in an area with mobile coverage and that your mobile device has an Internet connection.
Ensure that you have your Volvo ID and the Vehicle Identification Number. A Volvo ID can be created when logging in to the Volvo Cars app, and you can find the Vehicle Identification Number in the windscreen or centre display, for example.
If you are the main user (administrator), all of the car’s keys need to be taken with you. For other users, one of the car’s keys is sufficient. The first user to link his/her app to the car must be logged-in to the Owner profile and be carrying all of the car’s keys.
Note
Difference between administrator and non-administrator in the Volvo Cars app
The car's Owner profile must be linked to the app before linking can take place for another profile. To be allocated the administrator role requires that all of the car’s keys are in the car when the app is linked.
- see which mobiles or other devices are linked with the car
- remove own and other linked phones/devices from the car.
- see that own phone/device is linked with the car
- remove own phone/device.
Switching between several connected cars in the Volvo Cars app
Tips for using the Volvo Cars app
If you experience disruptions with the Volvo Cars app, ensure that the car to which the app is linked is outdoors in an open area with mobile coverage, and that your mobile device has a good Internet connection. If the disruptions persist, read more in the section with frequently asked questions about the Volvo Cars app at volvocars.com/intl/support or contact Volvo's Customer Service.
If the car is a used car, you should check that access to Volvo Assistance is activated in the car.