Ending charging of an electric car

Updated 26/03/2024

End charging at any time by pressing the button next to the charging input socket or via the button in the centre display.

Ending charging (alternating current)1

Press the button next to the charging input socket, or via the button in the centre display – the charging cable's locked handle releases/is unlocked.

Important

Charging must be ended before unplugging the charging cable from the car's charging input socket. If charging is not ended before the charging cable is disconnected, this may lead to damage to the charging cable or to the system.

2139-BEV-Stop charging- rear inlet and charging gun

Unplug the charging cable from the car's charging input socket and close the hatch.

Unplug the charging cable from the charging station, or plug the permanent charging cable into the charging station’s storage socket.

The charging cable is locked automatically

If the charging cable is not unplugged from the charging input socket, it is automatically locked in again shortly after unlocking in order to maximise the charging. The charging cable can be unplugged again using the button next to the charging input socket or via the button in the centre display.

Ending fast charging (direct current)

Important

Never try to unplug the charging cable from the car while charging is in progress. Always end charging first by pressing the button next to the charging input socket or via the button in the centre display. Then disconnect the charging cable when the lock in the car's charging input socket has been automatically unlocked.

End fast charging by pressing the button next to the car's charging input socket, via the button in the centre display, or via the charging station's user interface.

Charging is ended and the lock in the charging input socket is unlocked automatically. This may take a couple of seconds.

Unplug the charging cable from the car's charging input socket and close the hatch.

Connect the charging cable to the charging station's storage socket or hang it back in the designated location.

Unlocking the car during fast charging

Fast charging will not normally be interrupted if the car is unlocked. If fast charging is interrupted, it is not resumed automatically as the charging station requires charging to be reauthorised via the user interface. The charging cable will not lock automatically into place if fast charging is interrupted. To restart interrupted fast charging, unplug the charging cable from the car's charging input socket, plug it in again and follow the instructions in the charging station's user interface.

In the event of problems releasing the charging handle

If the charging handle does not release, the following steps can be taken.

Make sure that the key is within range and that the car is unlocked. End charging.

End the charging from the charging station or wall socket and try Step 1 again.

Charging via charging station: contact the customer service of the charging station for help to end charging.
Charging via own charging station: disconnect the power supply to the charging station in a safe manner.
Charging via wall socket: disconnect the power supply to the wall socket in a safe manner.

Wiggle the charging handle and try Step 1 again.

Lock and unlock the car. Then try Step 1 again.

Lock the car and wait until the LED lamp at the car's charging input socket extinguishes. This can take up to 7 minutes. Then unlock the car and try Step 1 again.

If the problem persists, contact your Volvo dealer.