Changing Wi-Fi and password settings in your wallbox account

During installation the electrician will make any changes needed to your account, such as setting a new password and connecting the wallbox to your Wi-Fi.

If you need to change your Wi-Fi settings or password, you first need to log in to your account via the wallbox web app.

Opening the wallbox web app

Make sure your wallbox is on.

Open your device's camera and scan the QR code on the access letter.
A link will be displayed on your device's camera.
Press the link to connect to the wallbox network Join.
Your device is now connected to the wallbox.
Open a browser on your device and enter the wallbox's hostname as mentioned in the access letter, in the format: https://hostname.local. If the wallbox's hostname isn't recognised, enter the default IP instead of the hostname: 10.0.2.1.
You will be warned that the connection is not private. This is only a browser limitation and is nothing to worry about.
Press on the hostname or press enter.
Press Show detailsVisit this websiteVisit website. If you're using a laptop, you also need to press AdvancedAccept the Risk and Continue1.
You will be redirected to the wallbox Overview page.

Once you've opened the web app you need to log in using the service user password in the access letter. If you've changed the password, log in using that instead.

Changing your password

You can change your account password to something more personal than the service user password in the access letter. To do this, press the menu symbol Wallbox settingsPassword.

Updating Wi-Fi settings

To change your Wi-Fi settings if for example you've changed your home network, press the menu symbol ConnectionsWiFi.

  1. 1This is a browser limitation and is nothing to worry about.