Having your car towed
Your car can be towed short distances if necessary, such as to the side of the road or onto a recovery vehicle. Make sure that tow mode is active before your car is towed. Contact Volvo Assistance or another roadside assistance provider for help arranging recovery.
Important
- Be sure to read all information about having your car towed before you activate tow mode.
- Having your car towed without activating tow mode may damage it. Be sure to follow the instructions and confirm that tow mode is active before your car is towed.
- You should only tow your car short distances, such as to the side of the road or onto a recovery vehicle. Towing your car longer distances causes forced wheel rotation which can damage the car and cause the battery to charge incorrectly.
If the car's centre display is available, you need to activate tow mode via settings and follow the instructions provided, which involves attaching the towing eye and the winch wire. If the centre display is unavailable, you need to manually put the car in tow mode.
For help arranging recovery, you can contact Volvo Assistance via the centre display[1] or the Volvo Cars app. If you contact Volvo Assistance when you are abroad, you will reach Volvo Assistance in your home country.
