Updating maps via computer and USB

Updated 05/02/2022

New maps can be downloaded from an Internet-connected computer to a USB memory and then transferred from the USB memory to the car's navigation system*.

Preparations

P5-1507-Navigation, MapCare Princip USB — Updating via computer and USB memory

USB memory

The following requirements apply if a USB memory is to manage an update:

Parameter	Requirements
USB standard:	At least 2.0
File system:	FAT32, exFAT or NFTS
Capacity:	Up to 128 GB This depends on the market. Detailed information is provided for each market's map under the support information at volvocars.com.

Parameter

Requirements

USB standard:

At least 2.0

File system:

FAT32, exFAT or NFTS

Capacity:

Up to 128 GB

This depends on the market. Detailed information is provided for each market's map under the support information at volvocars.com.

Note current map version

Tap on Download Centre in the app view.

Press Maps

Available map regions are shown.

Tap on the arrow to expand the selected region.

Detailed map information is shown.

Note the map information under the map image.

Downloading of map data from the Internet to a USB memory

Have the USB memory and noted map information readily available.

Go to Volvo Cars support site (volvocars.com/intl/support) on a computer with Internet connection and then, under Downloads, select map downloads.

Select the type of maps to be updated.

Click on the region to be updated.

A map image with information on the latest map data for the region is shown.

Verify that the map version is newer than the one in the car.

Depending on which system you have, select the download link for either Windows or Mac.

Select "Run" to install the download program.

Click on "New download" to download the map to a USB memory stick or the computer's hard disk.

You can verify that the download/copying to the USB memory stick has worked correctly before you install the map in the car by repeating steps 1-2 and then pressing on "Check download" in the download program.

Download times can vary depending on the size of the map and the bandwidth of the connection. Verification of correct download to the USB memory stick before map installation in the car can be made by selecting to check the download in the download program.

Mobile connections via mobile devices or situations where the subscription used may have a monthly data limit are not suitable for use when downloading.

Transferring map data from a USB to the car

The time taken to transfer from USB memory to the car varies depending on map data size. The update can be performed while driving. The navigation system can be used to update a map region, but to update a whole map market, e.g. the EU, the navigation system cannot be used during the update. If installation is not finished when the car is switched off then the update continues when next driving. It is not necessary to perform the update while driving, but the ignition must be switched on. Battery support is recommended if the car is not driven during the update.

Updating

Activate the navigation system.

Connect the USB memory to the car's USB port. If there are two USB ports then the other one must not be used at the same time.

The navigation system automatically detects that an update is available and, during the update of the whole map database, shows on the screen what percentage of the process is complete.

For the update of an individual map region, the update starts immediately.

To start the update of the whole map database, the user must tap on Confirm - or on Cancel in order to cancel the installation.

Tap on Confirm - The update of the whole map database starts and information about how the process is proceeding is shown on the centre display.

The centre display shows when the transfer is complete - at which point, remove the USB memory.

Restart the infotainment system.

Verify that the correct map data have been transferred to the car by repeating the steps described under the previous heading "Note current map version".

Note

For the installation to start, the following criteria must be met:

Selected area is included on the system's map. It is only possible to download the Scandinavia area if the system already has a Europe map. If a whole new map is downloaded then it overwrites the previous map.
The version for the selected area is later than the one in the car.
Selected area is compatible with the car's software. If the update is not compatible then new software will need to be downloaded.
Selected area is compatible with the existing map. If the area is not compatible then the map will need to be replaced.

Interruptions

If there is an interruption during an update an explanatory text message is always shown on the centre display.

What happens if...	Answer
the Infotainment system is switched off during the update?	The process pauses and resumes automatically from where it stopped when the system is reactivated, e.g. when the engine is started.
the USB memory is pulled out before the update is complete?	The process pauses and resumes automatically from where it stopped when the USB memory is reconnected to the car.

For further information, search support information at volvocars.com or contact a Volvo dealer.