Volvo ID

Volvo ID provides access to a wide range of personalized Volvo services1 online.

Examples of services:

  • In an Internet-connected car* - Certain functions and services require that you have registered your car to a personal Volvo ID, for example to be able to send a new address from a map service on the Internet directly to the car.
  • Volvo On Call* - Volvo ID is used when logging in to the Volvo On Call app.

Advantages of Volvo ID

  • One user name and one password to access online services, i.e. only one username and one password to remember.
  • When changing the username/password for a service (e.g. Volvo On Call) it will also be changed automatically for other services.

Create a Volvo ID

To create a Volvo ID you need to enter a personal e-mail address. Then follow the instructions in the e-mail message that is automatically sent to the specified address in order to complete the registration. It is possible to create a Volvo ID via one of the following services:

  • Volvo Cars website - Go to and log in2 at the icon, top right. Select Create Volvo ID.
  • For an Internet-connected car* - Enter your e-mail address in the app that requires Volvo ID and follow the instructions. Alternatively, press the Connect button P3-1346-x60-Connectivity symbol in the centre console twice and select AppsSettings and follow the instructions.
  • Volvo On Call* - Download the latest version of the Volvo On Call app. Choose to create a Volvo ID from the start page, enter e-mail address and follow the instructions.
  1. 1 The services available may vary over time and vary depending on equipment level and market.
  2. * Option/accessory.
  3. 2 Available in certain markets.