Troubleshooting

Display, sound, app or connectivity issues in your car
If the centre display, sound, apps, internet connection or connected services in your car are not working as expected, the information in this article can help you identify the appropriate solution.
Issues related to Volvo ID
Read about common issues related to Volvo ID and possible solutions.
Restarting your car's central computer
You may experience unexpected issues with your car, such as charging it. Restarting your car's central computer can help resolve these issues, just like a restart of your phone or laptop might.
Troubleshooting sound system issues in your car
If you're experiencing sound system issues, try restarting the centre display and updating your car's software before contacting your Volvo dealer.
Problems when charging via charging box
In some cases, the charging of your car doesn't start when you have set the charging timers in the charging box. This problem occurs when you are using a charging box with smart charging functionality that isn't compatible with your car.