No or poor Internet connection

Factors that affect the Internet connection.

The amount of data transferred is dependent on the services or apps in use in the car. For example, streaming audio can require large amounts of data which requires a good connection and good signal strength.

Phone to car

The speed of the Internet connection may vary depending on the location of the phone in the car. Move the phone closer to the centre display in order to increase the signal strength. Ensure that there is no source of interference in between.

Phone to network operator

The speed of the mobile network varies depending on the coverage in the present location. Poor network coverage may occur, for example in tunnels, in mountainous country, in deep valleys or indoors. The speed also depends on the agreement you have with your network.


In the event of problems with data traffic, contact your network operator.

Restarting the phone

If there are problems with the Internet connection then it may help to restart the phone.