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Charging your car with the Volvo wallbox

Here's a step by step guide on how to start and stop each wallbox charging session in the Volvo Cars app.

Starting charging

Important

Avoid plugging the charging cable in when there is risk of thunderstorms or lightning strikes.

Make sure the car is in park (P).

1. Open the charging lid on your car by lightly pressing on its rearmost end.

2. Remove any protective covers from the charging port and cable connector.

3. Plug the wallbox charging cable into the car.

> When the cable is fully inserted it locks into place.

4. In the Volvo Cars app, go to the profile tab and select Wallbox > Charge now.

> Charging starts within a few seconds and once started, the charging input socket or charging port¹ light pulsates green.

Stopping charging

Important

Always stop the charging session before attempting to unplug the charging cable from the car. If you don't, you may cause damage to the cable or the system.

1. In the Volvo Cars app press the profile tab and select Wallbox > Stop charging, or:

  • C40, EC40, EX40, EX90, XC40 Recharge Pure Electric: Press the release button next to the charging input socket or charging port².

2. Unplug the charging cable from the car.

3. Reattach any protective covers to the charging port and cable connector.

4. Close the charging lid.

Charging with an RFID tag

If you're a guest user and are using an RFID tag to charge your car, you'll need to be granted access by the wallbox owner before you begin charging. To do this, simply tap your RFID on the wallbox, a notification will be sent to the wallbox owner for them to approve the charging session.

LED colours on the wallbox

SignalsDescription
White, solid
  • Standby mode
  • Unlock cable
  • Initiating/Waiting mode³
  • Charging is stopped
  • Factory reset complete
White, pulsatingCharging is ready and waiting to be started with an RFID
Green, solidCharging is complete
Green, pulsatingCharging
Blue, solid
  • Charging paused
  • Schedule is set
Blue, pulsatingRFID authorised
Orange, solidFactory reset authorised
Orange, pulsatingSoftware update in progress
Red, solid
  • Service required
  • Charging unavailable/interrupted
  • A fault has arisen- check the charging cable's connection to the car’s charging input socket and power source.

Then restart charging in the following steps:

  • Unplug the charging cable from the charging input socket.
  • Wait for a short time.
  • Plug the charging cable into the charging input socket again.
  • If charging doesn't begin try restarting your wallbox.
  • If the problem persists – contact your Volvo dealer.

Footnotes

¹ Applies to EX30 and EX90 cars.

² Applies to EX90 cars.

³ E.g. the charging cable is connected and locked and the wallbox is ready to charge.

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