Managing your wallbox with the Volvo Cars app
You can manage your wallbox and wallbox charging sessions via the Volvo Cars app.
With the different features available in the Volvo Cars app, you can for example remotely start and stop charging, stay informed about the status of your wallbox, manage access and see a record of your charging sessions.
You need to have connected the Volvo Cars app with your wallbox to access the features in the app.
The Volvo ID account you created to log into the Volvo Cars app is personal to you and should not be shared with others. For this reason, each person who wants access to the wallbox features needs to create their own Volvo ID account before connecting their app with the wallbox.Note
Connecting or disconnecting the Volvo Cars app with your wallbox
Only one person can connect the Volvo Cars app to the wallbox at a time. If someone else needs to connect to the wallbox, you'll first have to disconnect your app from the wallbox.Note
See the articles relating to connecting and disconnecting the Volvo Cars app from your wallbox for information and instructions on how to
Wallbox status
To check the status of your wallbox, go to the profile tab > Wallbox where you'll find the following information.
| Status | Description |
|---|---|
| Not plugged in | The cable is unplugged from the car. |
| Plugged in | The cable is plugged in and the wallbox is ready to charge. |
| Starting up | The wallbox is preparing for use. |
| Charging | The wallbox is currently charging. |
| Paused | Charging has been paused. |
| Please wait | Charging is in the process of finishing. |
| Pending approval | Access has been restricted and approval is pending before charging can begin. |
| Offline | The wallbox is offline. Select Wallbox and follow the instructions to try to solve the problem. If the problem persists, contact Volvo support. |
| Unknown | The wallbox and Volvo Cars app are not connected. |
| Error | There is a fault with the wallbox. Try restarting the wallbox and if the problem persists, contact Volvo support. |
Starting or stopping charging
You can start and stop your wallbox charging sessions under the profile tab > Wallbox.
Adding a charging schedule
A wallbox charging schedule can be added so that charging starts and stops automatically.
- Go to the profile tab and select Wallbox > Charging settings and follow the instructions.
- If you need to edit or delete the scheduled charging, simply press Edit and follow the instructions.
Setting the charging speed/amperage limit
You can set an amperage limit for AC charging by selecting a value in the charging settings.
Ampere, often written as "amp" or "A", is the unit for electric current. The amperage limit is automatically applied when you charge your car.
- Go to the profile tab and select Wallbox > Charging settings > Amp limit.
- Select the amperage limit.
- Press Save.
Restricting or unrestricting wallbox charging access
You can either choose to allow anyone to charge with your wallbox or restrict charging access. If you restrict the charging access you'll have to approve each charging session from the app when someone plugs into your wallbox for charging.
1. Go to the profile tab and select Wallbox.
2. Enable or disable Allow anyone to charge.
> If you disable Allow anyone to charge you'll need to approve each charging session from your app. You'll receive a push notification to approve each charging session.
3. To approve a charging session, press on the notification or open the app and press Approve session.
Setting up an RFID tag
The simplest way to allow other users to charge with your wallbox is by setting up a Radio frequency ID (RFID) tag. For more detailed information on how to do this see the article related to connecting an RFID to your wallbox.
Viewing charging history
All wallbox charging sessions are logged in the app. In the charging history, you can see the date of the charging session and the amount of kWh used during the charge.
- Go to the profile tab > Wallbox > View history.
Restarting the wallbox
If you for some reason need to restart your wallbox, follow these instructions.
- Go to the profile tab > Wallbox > Restart wallbox and follow the instructions.
- Once the wallbox has restarted, press Done.
- Press Wallbox > connect wallbox to wifi.
> Your wallbox is now connected and ready to use.