Volvo Recall Information
For everyone’s safety
At Volvo Cars, safety is at the core of everything we do. Our mindset is not only to build cars that take you where you want to go, but also do it in the safest way. No matter if you’re tall or short, a woman or a man, young or old. Our mission is to create cars that are safe for everyone.
Throughout the process of designing and building a Volvo, we put people first, making your perspective ours. Before a new Volvo leaves the factory, each car undergoes an extensive quality control program, to ensure that everything meets our high standards. But our job doesn’t end there. Through our quality systems and close co-operation with our worldwide retailer network, we follow up on Volvos of all model years to see how real-life driving affects the car and its components.
Our safety commitment is one that lasts for life.
Despite our thorough testing and follow up, issues may occur that can be traced back to the construction and building of the car, or the car components. Sometimes they are things you won’t even notice, like a software update that we take care of at your next service appointment. But in rare situations, we need to make a recall, asking you to contact your local Volvo retailer to have an issue corrected. This is particularly the case when we encounter issues that may affect your safety, even if there are no reports of incidents.
Seatbelt recall FAQ
Why is there a safety recall?
Volvo Cars investigations have identified a problem regarding the front seat belt fastening, mounted on the outer side of the front seat. The front seat belt fastening cable may over time suffer from reduced strength under certain circumstances.
Which vehicles are affected?
Affected vehicles are previous-generation S60, S60 Cross Country, V60, V60 Cross Country, XC60, V70, XC70 and S80 cars produced between 2007 and 2020.
Is my car safe to use? What should I do if I am concerned regarding my seatbelt?
We have no reports of any related incidents to this recall issue.
Until your vehicle has been repaired, we recommend that the driver and passenger ensure that the seat belt fastening is in a vertical position, aligned with the backrest, so that it will not be bent over the seat cushion when entering the seat. This will reduce the risk of damage of the seat belt fastening.
An indicator of this is visible damage to the rubber sleeve in which the cable is housed. While we will work to have all affected cars corrected as soon as possible, if you are concerned, you can contact your retailer for a visual inspection.
Who will pay for any work if I take my car to the Volvo Retailer?
Volvo Car Mauritius will cover the cost of any recall related work deemed necessary by a Volvo Retailer.