Change of market when importing or relocating
Visit an authorised Volvo dealer
For example, if you import a car or relocate to another country with your car, you should take your car to an authorised Volvo dealer for assistance with registering the car in the new market. If you do not do this then you may experience that apps, Volvo On Call1, software downloads and other online services are affected and do not work correctly.
Creating a new Volvo ID in your new home market
When you relocate to another country you should create a Volvo ID in the new country. If you have already created a Volvo ID in another country and want to use the same email address, you must first delete your Volvo ID in the region you originally created it. Alternatively, you can create a new Volvo ID using another e-mail address.
Select dealer at volvocars.com
To ensure that the "Book service and repair" service works as well as possible, you should log in to volvocars.com, and in your personal profile select the Volvo dealer on your market that you would like to contact.
Download the Volvo On Call app2
If you have a car equipped with Volvo On Call, you should download the Volvo On Call app from the country in which the car will be used and then link the app to your car.
Note
Visit an authorised Volvo dealer if you have imported or relocated with your car to a new country.
Available services may vary depending on market and car model.