Volvo On Call*
The VOC system is linked to the car's SRS and alarm systems and the other systems in the car (e.g. locks and climate control). See the owner's manual for the car for information about these systems.
Once the remote control key has been removed from the car, the system's functions are available continuously for 5 days and then once per hour during the following 17 days. After a total of 22 days the system will be deactivated until the car is started.
The system uses GNSS (Global Navigation Satellite System) to locate the car. The car's built-in modem is used for contact with the VOC service centre and VOC mobile app.
The system only works in areas where VOC's partners have mobile coverage.
Just as with mobile phones, atmospheric disturbances or sparse transmitter coverage may lead to connection being impossible, e.g. in sparsely populated areas.
A subscription is initiated in connection with the purchase of the car when the system is activated. The subscription has a time limit but can be extended, and validity is market dependent.
To contact the VOC Service Centre, use the car's ON CALL button or the VOC mobile app. You can also call 0800 70 775 90.
- Volvo On Call mobile app.
Information on the Internet
For more information on Volvo On Call see support.volvocars.com.