Help during a trip with Volvo On Call*
If the ON CALL button in the roof is held depressed for at least 2 seconds, verbal contact is established between a Volvo On Call service centre and the driver. This is to reach agreement on which type of assistance is required.
The Volvo On Call system uses GNSS (Global Navigation Satellite System) to locate the car and the Volvo On Call system's GSM module in order to contact the Volvo On Call service centre. When the ON CALL - or SOS button is depressed, a signal is sent to the Volvo On Call service centre about the car's position and requested service.
Note
The SOS button must only be used in the event of accidents, illness or if there is an external threat to the car and its passengers.
The SOS function is only designed for emergency situations. Improper use may lead to extra debiting. The ON CALL button can be used for all other services, including roadside assistance.
The ON CALL - and SOS buttons can be deactivated when the car's electrical system is in ignition position I, II or if the engine is running:
A separate subscription may need to be taken out for the roadside assistance service.