Volvo On Call*
The Volvo On Call system (hereinafter called VOC) is linked to the car's SRS and alarm systems. See the owner's manual for the car for information about these systems.
Availability
Once the remote control key has been removed from the car, the VOC system's functions are available continuously for 5 days and then once per hour during the next 22 days. After 22 days the system will be deactivated until the car is started.
The VOC system uses GPS (Global Positioning System) to locate the car and the car's built-in GSM module to contact the VOC Service Centre.
Warning
The system only works in areas where VOC's partners have GSM coverage.
Just as with mobile phones, atmospheric disturbances or sparse transmitter coverage may lead to connection being impossible, e.g. in sparsely populated areas.
Subscription
A subscription is initiated in connection with the purchase of the car when the VOC system is activated. The subscription has a time limit but can be extended, and validity is market dependent.
Service Centre
To contact the VOC Service Centre, use the car's ON CALL button or the VOC mobile app. You can also call 0800 70 775 90 alternatively +55 41 3317 3932.
Note
Comfort services
- Volvo On Call mobile app.
Safety services
Security services
Information on the Internet
For more information about Volvo On Call, visit www.volvocars.com > Select country > Sales & services > Volvo On Call. There you can find, amongst other things, frequently asked questions and answers.
Using a personal Volvo ID it is possible to log in to the mobile app. See the Sensus Infotainment supplement, section Volvo ID, to read about its advantages and how to create a Volvo ID.