
ONLINE & REMOTE SERVICES
At Volvo Cars UAE, your safety is our number one priority. We have strong contingency plans in place, and robust technology that will allow us to run our operations remotely if necessary. Our online and remote services have been designed to help make dealing with us easy and safe. You can engage with us digitally or via phone and benefit from the services we have listed below.

CONTACTLESS e-PAY
Callback request |
LIVE SUPPORT
Callback request |


BUY ONLINE
Buy Online |
ONLINE PRODUCT VIDEO
XC90
Click here
XC60
Click here
XC40
Click here
S90
Click here
S60
Click here


PERSONALIZED PRODUCT VIDEO
Callback request |
CAR CONFIGURATOR
Build your Volvo |


AT HOME TEST DRIVE
Callback request |
DELIVERY AND COLLECTION SERVICES
Callback request |


ONLINE SERVICE APPOINTMENT BOOKING
Book service now |
ROADSIDE ASSISTANCE
Should you require recovery during any mandatory lockdown period, please contact the Police, alternatively our 24-hour call centre will guide you to the correct authorities. Recovery during this period will be at the discretion of local authorities.
Call 80086586 |


INTERIOR & EXTERIOR SANITISATION
Callback request |
FREQUENTLY ASKED QUESTIONS
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Can I chat directly with someone from your team?
Please call 8008824 with your enquiry or leave your contact details here; one of our dedicated consultants will call you back.
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Do you offer roadside assistance considering the current situation?
Yes. Roadside assistance is available during permitted hours as stipulated by government.
Should you require recovery during any mandatory lockdown period, please contact the Police, alternatively our 24-hour call centre will guide you to the correct authorities. Recovery during this period will be at the discretion of local authorities. -
What is your roadside emergency number?
Please call 80086586 to request for our roadside assistance.
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Is it safe to visit to your service centres now?
We are taking all the precautions and safety measures to ensure safety for employees and customers. We recommend booking a service appointment by calling 8008824 or click here.
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Is it possible to arrange a pick-up and drop-off for servicing?
The pick-up and drop-off will be for all major services and warranty repairs. All bookings can be made by appointment only through our customer engagement centre. Due to the high demand, please expect longer lead times. Please click here, and one of our dedicated consultants will call you back. Please click here and one of our dedicated consultants will call you back.
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Can I book an at-home test drive?
All requests can be made through our customer engagement centre and by appointment only. Please click here to book a test drive. One of our dedicated agents will call you to schedule your home test-drive experience.
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If I need to buy a new car, can you complete the registration and send it to my doorstep?
The option is available on a case-to-case basis. We request you to provide us with your contact details here so that our sales associates can reach out to you for assistance.
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What precautions/measures/restrictions are you taking to ensure the safety and wellbeing of your employees and customers?
We are strictly adhering to the health and safety directives implemented by the UAE Ministry of Health & Prevention (MoHAP) and the Dubai Health Authority (DHA) and have taken the necessary measures to protect all internal and external stakeholders against contamination. The safety and precautionary measures we have put in place at all Volvo showrooms and Service Centres include:
- Disinfection of all areas across all our properties
- Sanitization of the interior and exterior of our vehicles on display, as well as customer vehicles, which we deliver and service.
- Hand sanitizers in place for guests at all entry and exits
- Implementation of additional hygiene and cleaning training for our housekeeping teams