We are always here for you. All day. Every day.
Volvo Roadside Assistance Plus
We developed Volvo Roadside Assistance Plus because we believe our drivers deserve the highest form of vehicle protection available. That’s why your complimentary Volvo Roadside Assistance Plus membership starts when you purchase your new or Certified By Volvo vehicle.*
Volvo Roadside Assistance Plus includes:
24/7 Roadside Services
Our roadside provider will deliver fuel, change a flat tire, provide a lockout service, or perform a battery jump to allow you to proceed to your destination.
Emergency Services
In the event of an emergency, whether a mechanical disablement or traffic accident, we’ll arrange a tow to the nearest Volvo retailer or Certified Volvo Collision Repair Facility.
Real-time roadside availability
You can initiate roadside assistance and track the entire experience on your mobile device in a seamless integration through our Volvo Cars app** with 24/7/365 support.
Lockout Assistance
Lockout Assistance provides entry to your vehicle when you do not have the keys or access to the Volvo Cars app**.
Trip Interruption
If your Volvo becomes disabled due to mechanical failure more than 80 km from home, you will be reimbursed up to a total of $1,000 for local meals and lodging, vehicle rental, and commercial transportation to your destination. If the disablement is less than 80 km from home you will be reimbursed up to a max. of $100 towards alternative transportation.
Winching
If you’re stuck or need help getting back on the road, we’ll send the proper equipment to get you on your way.
Volvo Roadside Assistance is always there to help. If your vehicle warranty has expired, these unique benefits are always available:
Volvo Roadside Assistance
Even after your warranty has expired, your vehicle is still eligible for Volvo Roadside Assistance. In the event of vehicle disablement, we will arrange to have your car towed to the nearest authorized Volvo retailer within a 50-km radius.¹ No registration is required, simply call your customer support team to request a tow.
Do you have questions? We have answers.
Call 1-800-263-0475 to speak to an agent.
1Services other than the towing of a disabled vehicle towing are extra.
Your Volvo Roadside Assistance membership is provided by Volvo Car Canada Ltd. and covers your Volvo wherever you travel in Canada or the Continental United States. Emergency Road, Towing Service and Traffic Accident Coverage are available for your Volvo when operated by any licensed driver with your permission. All other Volvo Roadside Assistance benefits apply only to the Volvo owner on record.
Your membership begins when you receive delivery of your new Volvo and continues for the next four years. The expiration date will coincide with the four-year anniversary date of your vehicle. If you sell your Volvo, your Volvo Roadside Assistance membership can be automatically transferred to the new owner/lessee.
For more details on membership and coverage, please see Volvo Roadside Assistance Terms & Conditions.