Calling emergency services with SOS button
A long press of the SOS button in the vehicle's ceiling connects you to an emergency call center.[1]
Note
Strictly for emergencies
Situations that could require immediate emergency assistance include traffic accidents, acute illness and external threats.
Not an emergency?
If you need help on the road but aren't in an emergency situation, press the assist button
to call Volvo Assistance instead. Volvo Assistance can help you in certain situations, such as if your vehicle's battery runs out of charge, your vehicle breaks down or you get a flat tire.
The SOS button is located on the roof, to the left of the overhead console.
Press and hold the SOS button for at least 2 seconds.
The vehicle makes a voice call to an emergency call center. It also sends information, such as its location and status.
The emergency call center will try to communicate with you to find out what kind of help you need.
If you leave the call view during the voice call, you can always press the phone widget to return to the call view again. You can also end the voice call in the call view.Tip
If the voice call fails, the emergency call center has the ability to respond based on information sent by the vehicle.
If you press the SOS button for too long, it will restart the system.Note