Keys

Key types

Important

Using keys is fairly straightforward, but you should be aware of the limitations of each key type for safety and security reasons. Therefore, it is important to read all of the information in this manual about keys and how to use them.

Vehicle and key wireless technologies may cause disturbances in other devices. You can find more information about these systems in the specifications section of this manual.

For safety and security reasons, never leave unattended keys in an exposed place.

• Digital key
• Key card
• Key tag

Note

Ordering new or additional keys

Your vehicle comes with a limited number of keys. Contact a Volvo retailer if you lose a key or simply require additional keys.

Digital key availability

The digital key for your vehicle is currently available for certain Apple iPhone, Samsung Galaxy and Google Pixel models. Check with your device manufacturer if you're unsure about the compatibility of your device. Many manufacturers have information about compatibility and UWB capability on their website.

Key reading locations

12

1. 1The vehicle reads your key when placed on a specific point on the driver's door pillar.
2. 2To start the vehicle, place the key on the key reader below the display.

User profiles and keys

You can assign keys to a user profile. This allows the vehicle to automatically identify the person unlocking it and apply all of their customizations. You can read more about which customization options are available in a separate section of this manual.

Note

Unresponsive vehicle

If the vehicle has been turned off for a long time, it may take several seconds for it to unlock. This is because the vehicle needs time to turn its systems back on, to recognize the key and to give you access.

If the vehicle's batteries are drained down completely, it will not respond to any key.

Warning

Improper use of vehicle opening and starting systems can result in serious personal injury. Always take your keys with you when you leave the vehicle, including distance-capable keys. The vehicle can be started, and systems such as the power windows can be operated, leading to serious personal injury. Never leave children, disabled persons or anyone who cannot help themselves in the vehicle. The doors can be locked using a distance-capable key or by touching the capacitive lock sensor area of the door handle. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or low temperatures.

Important

Do not place the key tag next to a smartphone, Bluetooth earphones or other similar devices, as they can cause signal interference to the key.

Keep your key card away from devices such as smartphones while charging; they can damage the NFC capability in the card.

Key tags and key cards are sensitive to extreme temperatures.