Restarting your vehicle's central computer
You may experience unexpected issues with your vehicle, such as charging it. Restarting your vehicle's central computer can help resolve these issues, just like a restart of your phone or laptop might.
You can restart your vehicle's central computer by initiating an automatic restart. If the issue persists, you can try performing a manual restart.
Initiating an automatic restart
- Step out of your vehicle and lock it.
- Move at least 20 meters away from your vehicle. If the distance between your vehicle key and your vehicle is less than this, the vehicle will remain in standby mode and won't fully shut down.
- Keep the distance for a minimum of 15 minutes.This will initiate a restart of your car's central computer.
- Return to your vehicle and start it.
If the automatic restart didn't resolve the issue, try performing a manual restart.
Performing a manual restart
Important
Please read the instructions before proceeding. It's recommended to only try performing a manual restart if you're having difficulty charging your vehicle.
Before starting the procedure, stop any active charging session and disconnect the charging cable.
The central computer can only be restarted once every 15 minutes.[1]
Note
Pause media
Make sure to pause any media before starting the procedure. During the restart process, you need to use the volume controls. If media is playing, the volume may increase to its maximum level and remain there until the procedure is complete.
Press the button marked P on the right-hand steering wheel stalk.
- Press and hold the brake pedal.
Simultaneously press and hold the decrease speed
and increase volume 
buttons on the steering wheel.
After approximately 10 seconds, the restart is initiated. The instrument panel may briefly go black or show a Starting up message.When the instrument panel changes, release both buttons on the steering wheel and take your foot off the brake pedal.
The restart takes around 1 minute to complete. When the instrument panel returns to its normal view, the restart is complete.Certain warning messages may appear in the instrument panel after the restart. This is temporary and will disappear once the vehicle has been locked and shut down completely.Note
- Once the restart is complete, open and close the driver door before driving the vehicle.
If you need further assistance or if a manual restart didn't solve your issues, contact Volvo support.