Getting started

Performing a factory reset of a pre-owned car
If the previous owner of your car has not removed their profiles and connected phones, a factory reset of the car is needed. You can do this yourself via the vehicle's center display or ask the previous owner to do it via the Volvo Cars app.
PIN code
As the vehicle owner, you'll receive a PIN code from Volvo support to verify authorization for certain connected services. This does not apply to cars with Google built-in.