Change of ownership when the Volvo Cars app is connected to the vehicle

When the vehicle changes owners, there are several steps that need to be carried out to disconnect the previous owner and allow the new owner to connect the Volvo Cars app to the vehicle.

Selling a vehicle

The previous owner needs to remove the link between the vehicle and the Volvo Cars app. Once ownership is ended, an automatic factory reset of the vehicle will be performed, so that profiles, user data, linked keys, personalized settings, etc. are deleted.

Purchasing a vehicle

The new owner will need to connect the Volvo Cars app to the vehicle.

Change of ownership to another country

When a vehicle is purchased and imported to another country, further measures may be necessary. Contact a retailer for information.