Contacting the VOC customer service center manually
Contact the VOC customer service center to request assistance in emergency situations. 1
- Press the SOS button for at least 2 seconds to request help in the event of illness, a threat to the occupants of the vehicle, etc.
- The customer service center receives a signal for help and information about the vehicle's location.
- The customer service center attempts to establish voice contact with the driver to determine the type of help required.
If voice contact is not possible, the VOC customer service then contacts the emergency services for appropriate action.