Volvo On Call mobile app

As a VOC user, you can download a mobile app that enables you to have telephone contact with your vehicle when it is parked.

Certain functions may not be available in all models.

The mobile app is updated regularly, which may result in this information not being completely up-to-date with respect to the functionality available. Go to www.volvocars.com/us/voc or www.volvocars.com/ca for additional information about the app.

The Volvo On Call mobile app is available for the iPhone and for Windows/Android phones and can be downloaded from Apple's AppStore, Windows Phone Store or Google Play.

A personal Volvo ID is required in order to use the mobile app.

For additional information about the Volvo ID, the features it offers and how to create it, see Volvo ID.

Locating the vehicle

The vehicle's location is shown on a map and directions to the vehicle can be provided. There is also a digital compass to help show the owner the right direction. When you are within approx. 100 yards/meters of the vehicle, you can activate its horn and turn signals to help locate it.

The vehicle's instrument panel

This function provides information such as: the fuel level, range on the remaining fuel, average fuel consumption, average speed and odometer/trip odometer readings.

Vehicle "checkup"

The mobile app monitors the vehicle's condition and provides information about bulbs and the levels of brake fluid, coolant and engine oil.

Driving logbook

Detailed information about each trip made during the past 40 days can be saved and downloaded. All or part of this information can be exported from the mobile app to a spreadsheet format and sent to an email address. This is very useful for e.g., keeping track of business-related driving.

This function can be deactivated, in which case the vehicle will not transmit logbook information at the end of each trip.

Vehicle information

Basic information such as model, license plate number and VIN number are readily accessible.

Theft notification

If the vehicle's alarm is triggered, the owner will be informed via his/her cell phone.

Remote door unlock

The status of all doors and windows is provided. The owner can lock/unlock the vehicle from another location but for security reasons, the app's password is always required before the vehicle can be unlocked.

Engine remote start (ERS)*1

ERS makes it possible to remotely start the engine using the remote key to enable the climate system to cool or heat the passenger compartment before driving.

When the engine starts, the climate and infotainment systems will restart using the same settings as when the engine was switched off.

You can choose to let the engine run for between 1 and 15 minutes before it automatically switches off again. After 2 ERS starts, the engine must be started in the normal way before ERS can be used again.

 Warning

Keep the following in mind before using ERS:

  • The vehicle should be in view.
  • The vehicle should be unoccupied.
  • The vehicle must not be parked indoors or in an enclosed area. Exhaust fumes are harmful to the health.

 Note

Always observe applicable state, province and/or local laws regarding engine idling when using ERS.
  1. * Option/accessory.
  2. 1 Certain models only.