Troubleshooting

Display, sound, app or connectivity issues in your vehicle
If the center display, sound, apps, internet connection or connected services in your vehicle are not working as expected, the information in this article can help you identify the appropriate solution.
Issues related to Volvo ID
Read about common issues related to Volvo ID and possible solutions.
Troubleshooting sound system issues in your vehicle
If you're experiencing sound system issues, try restarting the center display and updating your vehicle's software before contacting your Volvo retailer.
Avoiding ice blockage in the exhaust pipe of your plug-in hybrid
When you use the combustion engine of your plug-in hybrid, water is produced as a residual product. In cold weather, this water might turn into ice and block the exhaust pipe. In some cases, the ice blockage might even prevent your car from starting. There are some steps you can take to avoid this.
Problems with the wireless phone charger
If you are experiencing issues with the wireless phone charger, there are some things you can try.
Problems when charging via charging box
In some cases, the charging of your vehicle doesn't start when you have set the charging timers in the charging box. This problem occurs when you are using a charging box with smart charging functionality that isn't compatible with your vehicle.
Troubleshooting the Sensus infotainment system
If you experience issues with the Sensus infotainment system, there are some easy solutions that might spare you a trip to a Volvo workshop.