Navigation* - fault tracing

Below are examples of what can be interpreted as the navigation system not working as it should.

The position of the car on the map is wrong

The Navigation system shows the position of the car to an accuracy of about 20 metres.

There is a greater chance of error when driving on roads lying parallel to another road, on winding roads, on roads on several levels and after driving a long distance without making any distinctive turns.

High mountains, buildings, tunnels, viaducts, over/underpasses etc. also have a negative effect on the reception of GPS signals, which means that accuracy in calculating the position of the car may decrease.

The system does not always calculate the fastest/shortest route

When calculating a route outline, distance, width of road, type of road, number of right or left turns, roundabouts etc. are all taken into account in order to produce the best theoretical route. A more efficient selection of route may be possible based on experience and knowledge of the area.

The system uses toll roads, motorways and ferries even though I chose to avoid them

For technical reasons, the system can only use major roads when calculating a route outline extending over a long distance.

If you selected to avoid toll roads and motorways, then they are avoided to the greatest possible extent and are only used if there is no other reasonable alternative available.

The position of the car on the map is incorrect after transportation

If the car is transported, for example by ferry or train, or in such a way as to impede the reception of GPS signals, it can take up to 5 minutes before the position of the car is correctly calculated.

The position of the car on the map is incorrect after the car battery has been disconnected

If power has been cut from the GPS antenna, it can take more than 5 minutes for the GPS signals to be received correctly and the position of the car to be calculated.

The car symbol on screen behaves erratically after a tyre change

In addition to the GPS receiver, the car's speed sensor and a gyro assist in calculating the current position and direction of travel of the car. After fitting the spare wheel or changing between summer and winter tyres the system needs to "learn" the size of the new wheels.

In order for the system to work optimally it is recommended to turn the steering wheel to full lock a few times while driving, in a suitable location.

The map image does not correspond with the real situation

Factors such as the constant expansion and rebuilding of the road network, new traffic regulations constantly being introduced etc. mean that the map database is not always complete.

Continuous development and updating of map data is underway - a Volvo dealer can provide more information.

See also and for further information about maps, etc.

The scale of the map sometimes changes

There is no detailed map information in certain areas. The system then automatically changes the degree of magnification.

The car symbol on screen jumps forwards or spins

The system may need a few seconds to sense the position and movement of the car before driving off.

Switch off both the system and the engine. Start again, but remain stationary for a while before starting to drive.

I shall go on a long trip but do not want specify a particular route outline to the cities I plan to travel through - How do I most simply create an itinerary?

Specify the destination directly on the map using the hairline cross. The system automatically guides you to the final destination even though you are driving beside the intermediate destinations.

My map information is not up-to-date

Contact your nearest Volvo Dealer regarding the updating of map data.

See also or

How can I easily check which map version is used?

Search in the menu system for SettingsSystem information in order to obtain information about version and the geographic area covered, see Navigation* - map and system information.

  1. * Option/accessory.