With Volvo Genuine Parts Extended Warranty, repairs carried out on your Volvo are covered for defects in material or workmanship for as long as you own the car.
When you let your Volvo workshop take care of your car, you will be eligible for our Volvo Genuine Parts Extended Warranty. So, letting our expert technicians repair your Volvo using Volvo Genuine Parts will always give you a little extra peace of mind – no matter how many miles you’ve driven it.
Volvo Cars warrants that all parts installed at an authorised Volvo workshop will be free from defects in material or workmanship. The coverage includes the labour to replace the covered replacement part. The warranty does not cover accessories, wear & tear parts or consumables. Terms apply.
When the car changes registered owner the warranty ends, even if the transfer is within the family.
Parts on new cars from factory follow New Car Warranty.
Volvo Genuine Parts Extended Warranty applies only to parts bought after the introduction of the concept in your market.
No. Without receipt (or other valid documentation about the purchase such as an invoice), the warranty can’t be claimed. Contact your Volvo authorized workshop to find out if it is possible to obtain a copy of an old receipt.
If you bought your part in a market with Volvo Genuine Parts Extended Warranty you will get help at a Volvo authorized workshop in the country where the part breaks down. The same procedure with clearing between NSCs as for general parts warranty will apply.
No.
No, the warranty only applies when the part is bought and installed at an authorized Volvo workshop.
No, the warranty only applies when the part is bought and installed at an authorized Volvo workshop.
Yes, the warranty is valid also for remanufactured Volvo Genuine parts that were sold and installed through the Volvo authorized workshops.
Parts like gearbox, AC compressor and steering gears are included while wear and tear parts such as brake pads and wiper blades are not included and therefore not eligible for Volvo Genuine Parts Extended Warranty. For full scope, see warranty manual.
Yes, parts that fails due to a defect in another part (that is eligible for Volvo Genuine Parts Extended Warranty) will also be replaced free of charge.
Yes. Damage due to wear and tear is not covered by the Volvo Genuine Parts Extended Warranty.
For Volvo Genuine Parts Extended Warranty to be valid the owner of the vehicle must remain the same from the time the part was changed. Multiple users will not affect the validity if the owner stays the same.
No, Volvo Genuine Parts Extended Warranty is only applicable when the customer pays the part.
Yes, parts that are partially paid by the customer is eligible to Volvo Genuine Parts Extended Warranty.
Volvo Genuine Parts Extended Warranty will be possible to claim if the customer can; show a detailed original invoice of the work done at a Volvo authorized workshop where part numbers are stated and prove that they were the owner of the vehicle at the time of part installation.
Yes, Volvo Genuine Parts Extended Warranty covers both part and labor cost.
No, this is just an extended offer to our customers where each NSC stands for the financial risk.
These warranty cases are to be handled as they are handled today. If you have a special set up today, continue with that. If not, Volvo Genuine Parts Extended Warranty will be applicable also for these customers. However, note that it still needs to be possible to prove that a possible failure is material or manufacturing related.
Vehicles that have not visited our service network for more than 2 years (after expiry of warranty) will need to undergo the Volvo Health Check to ensure that the vehicle is in good condition and not been modified or tempered in any way. This would be required for purchase of electronic-related items, engine and transmission units.
After the purchase of these parts, the vehicle must be sent back to the Volvo authorised dealership for subsequent services.
