Charge the car via a charging station at home or at a public charging station.

Charging a fully electric car

Under some circumstances, you may notice that your car continues to charge even after it is fully charged.

Charging continues when the car is fully charged

Your car's range is primarily related to the battery and your driving behaviour. External conditions, such as cold temperatures, can also have an influence. There are some things you can do to minimize the risk of damage to the battery and to improve the range, such as charging the car when parked in cold temperatures and keep the battery level within certain interval during long-term storage.

General information about range and battery

In some cases, the charging of your car doesn't start when you have set the charging timers in the charging box. This problem occurs when you are using a charging box with smart charging functionality that isn't compatible with your car.

Problems when charging via charging box

Your car's estimated range depends on several factors and is shown in the driver display. For C40 and XC40 Recharge Pure Electric with model year 2024, a range lower than expected might be shown in the driver display when you pick up your new car.

Estimated range

Charge your car automatically during cheaper and more sustainable hours with the help of the Volvo Cars app.

Smart charging in the Volvo Cars app

Smart charging in the Volvo Cars app

In some situations, the plug-in hybrid's battery level is affected even though the Hold function is being used.

Limitations of the Hold function

Limitations of the Hold function

Charging

Updating your car's software over-the-air (OTA) gives you access to upcoming functions and improvements without having to visit a workshop.

Software updates over-the-air (OTA)

The car needs to be connected to the internet through its built-in SIM card while an over-the-air (OTA) software update is downloading.

Internet connection for OTA software downloads

All over-the air (OTA) software updates consist of two phases: a downloading phase and an installation phase.

Downloading and installing OTA software updates

Over-the-air (OTA) software updates are released on a regular basis. Information about the updates are available on the support site, in the car's centre display and in the Volvo Cars app.

OTA software versions

Google has a support site for the Google apps and services that are built into your car. You can also find a complete list of Google apps available to your region.

Google built-in - available applications

If you experience issues with the Sensus infotainment system, there are some easy solutions that might spare you a trip to a Volvo workshop.

Troubleshooting the Sensus infotainment system

You can now watch YouTube in your car. Watch videos while you&rsquo;re charging or taking a break from driving. You can sign in to your own YouTube account to watch your subscriptions.

YouTube

YouTube

If you are experiencing issues with Google services in your car, you can send feedback and detailed information directly from the centre display.

Sending feedback to Google

Sending feedback to Google

If you are experiencing issues with the wireless phone charger, there are some things you can try.

Problems with the wireless phone charger

You may notice a yellow or red icon under System in the centre display, as in the image below. The icon colour depends on which software version is installed in the car. The icon appears when the Android system security patch level has passed the permitted number of days.

Security patch in the centre display

A symbol visible in the top left corner of the centre display shows the car's connectivity status. If there is a problem, there are a few things you can try to restore the connectivity.

Connectivity issues

If the centre display's response is slow, it might help to restart the display. A restart may also fix the problem if you are experiencing issues with e.g. Bluetooth, navigation or connectivity.

Restarting the centre display

In-Car Software

The Volvo Cars app provides access to connected services and functions that make it possible to control your car remotely. If you are using the Volvo Cars app for the first time, there are some steps you need to take to get started.

Getting started with the Volvo Cars app

Getting started with the Volvo Cars app

There are different ways of pairing the Volvo Cars app with your car. Here you can find information about what to do in different scenarios.

Pairing the Volvo Cars app with the car

Pairing the Volvo Cars app with the car

Before you uninstall the Volvo Cars app, make sure that you have unpaired it from the car to properly remove the connection. It may cause inconvenience for you to connect to your car in the future if you only remove the app from your phone.

Unpairing the Volvo Cars app

Unpairing the Volvo Cars app

Volvo ID is a personal account that is used when logging in to the Volvo Cars app.

Volvo ID

Volvo ID

You need a Volvo ID to log in to your Volvo Cars app. To further protect your account from unauthorised users, two-factor authentication will be implemented later this year.

Two-factor authentication in the Volvo Cars app

Two-factor authentication in the Volvo Cars app

Depending on your car model and model year, you can access different functions in the Volvo Cars app. Some functions require that the car's software is up to date.

Functions in the Volvo Cars app

Functions in the Volvo Cars app

The Volvo Cars app provides access to connected services and functions that make it possible to control your car remotely.

Frequently asked questions about the Volvo Cars app

Frequently asked questions about the Volvo Cars app

In the Volvo Cars app you can find information on the car's battery and charging.

Battery and charging functions in the Volvo Cars app

Battery and charging functions in the Volvo Cars app

With certain phones you can allow the Volvo Cars app access to your calendar and get reminders directly in the app about meetings 24 hours before the event is due to take place.

Calendar function with the Volvo Cars app

Calendar function with the Volvo Cars app

The Volvo Cars app shows the current lock status, and you can both lock and unlock the car remotely.

Lock function in the Volvo Cars app

Lock function in the Volvo Cars app

You can use the Volvo Cars app to remote-start the climate control in order to adjust passenger compartment temperature prior to departure.

Remote starting climate control using the Volvo Cars app

Remote starting climate control using the Volvo Cars app

Using the Volvo Cars app, the car's engine can be started remotely in order to heat or cool the car to a comfortable temperature.Applies to cars with automatic transmission.

Remote starting the car using the Volvo Cars app

Remote starting the car using the Volvo Cars app

You can create shortcuts to the functions offered in the Volvo Cars app. Available functions vary depending on car model and model year.

Shortcuts to the Volvo Cars app

Shortcuts to the Volvo Cars app

The Volvo Cars app can be linked to an Apple Watch.

Using the Volvo Cars app with Apple Watch

Using the Volvo Cars app with Apple Watch

You need a Volvo ID to log in to the Volvo Cars app. Create your Volvo ID from the app or from the Volvo website.

Creating a Volvo ID

Creating a Volvo ID

Common issues related to Volvo ID, along with solutions, are described here.

Issues related to Volvo ID

Issues related to Volvo ID

You can change your Volvo ID username or password from the Volvo Cars app or from the Volvo website.

Changing your Volvo ID username or password

Changing your Volvo ID username or password

Volvo Cars app

Moisture can appear inside the lamp housings of your Volvo C40, especially if the weather has been cold or wet.

Latest information

Charging

In-Car Software

Volvo Cars app

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