Volvo Cars continued its global sales momentum in September and reported its 16th consecutive month of global growth on the back of increases in all main regions. Sales for the first nine months are up 9.6 per cent year-on-year to 379,329 cars, while September sales rose by 6 per cent to 48,259 cars.
• Monthly and year-to-date sales growth in all main regions, total global sales of 379,329 cars
• September represents 16th consecutive month of growth
• September sales up 6 per cent to 48,259 cars, driven by strong 27.8 per cent growth in China
• Strong demand for new XC90 main growth driver
• UK sales of 34,861 so far this year, up 7.6 per cent on 2015's figures
We have recently relocated to a new state-of-the-art showroom, part of a £1 million investment in the new facility which will incorporate new and used car sales, aftersales and trade parts operations under one roof.
The new purpose-built site, is now on West Street in Wolverhampton just off the A449 Stafford Road and officially opened its doors on 3rd October following six months of development. The Volvo facility now has the capacity to display seven cars in the spacious showroom, including the award-winning XC90 and the eagerly anticipated S90 and V90 models, while incorporating Volvo Retail Experience (VRE), the Swedish manufacturer’s latest corporate makeover.
James Elkes, who is a Director for Brindley Garages, commented on the development: “After being greeted by your own dedicated service advisor in our brand new entrance, you will then be able relax in our fully air conditioned showroom, while enjoying complimentary refreshments in a comfortable lounge-style waiting area.”
The new Volvo design includes a brand new workshop environment, incorporating while you wait servicing and MOTs, all carried out in one of our four state-of-the-art workshop bay by teams of Personal Service Technicians (PST) working on cars as pairs rather than individually. This allows for work to be carried out twice as fast, nearly halving customer wait times. This is part of Volvo’s ‘Personal Service’, which streamlines aftersales functions to improve workshop efficiency while delivering a much more personal service to customers via dedicated service technicians.
“The move represents a significant investment for us and we’re pleased to announce our customers will be familiar with the faces around the dealership as we’re retaining all of our current staff and management team, as well as relocating our existing trade parts operation to the new site.
We are proud to announce that David Gutteridge has been appointed as our new Volvo General Sales Manager.
David has worked for the Brindley Group for 11 years and has held a managerial role for several of those. He has a wealth of knowledge throughout the motor trade and will be on hand to offer that knowledge to you. We'd like to wish him every success with his new position..
Brindley recruit product specialist to enhance the customer experience
Following a £1m investment into Brindley Wolverhampton, to further support the growth of the dealership and Volvo as a brand, Brindley has now appointed James Harris, 24, to the role of product specialist to its sales team.
To ensure all customers enjoy the best possible experience at Brindley, James will be on hand to work with the sales and aftersales teams by providing exceptional product knowledge and insights into the ownership of each Volvo model.
James comments: “Before arriving to Brindley, I worked for a wholesaler in Lye where I spent six years working there, mainly as a team leader. I also had the added role of being a Gold Card Ambassador, which meant that I took care of the highest spending customers at our branch, delivering the best customer service possible.
I’m no stranger to high-levels of customer service but having never worked in the motor industry or any sales environment before, it’s all very new to me. I do however bring a life-long passion for cars to the role! I’ve always been a car enthusiast and an avid F1 fan, I watch all the races and even got the chance to go to Silverstone for the British GP where I will be going back to next year for my dad’s 50th birthday.
“For my next role, I wanted to be involved with a product that I would be enthusiastic about and after visiting Monaco for my birthday this year, I saw Aston Martin, McLaren, Rolls Royce and Bentley dealerships all next to one another and thought that I would love to be involved in this industry. I spoke to a few sales people in those dealerships – it helped that I can also speak fluent French – and asked how to get started in this sort of job. I started to apply for trainee sales jobs with various companies, and in the process of applying for Brindley, they picked me out for this role that at the time I didn’t know existed. Two months in and I am enjoying every second of it, especially with the launch of the innovative new S90 and V90 models. I hope to have a long and rewarding career with Brindley as its first product specialist.