Email Phishing Scam

We have recently been made aware of emails being sent out that advertise potential job opportunities within VOLVO CAR UK Ltd. These emails look convincing since they include our logo, postal and website addresses but have not been sent by us. They are in fact an attempt to obtain personal information from the recipient by what is known as phishing.


What is phishing?

http://en.wikipedia.org/wiki/Phishing

Phishing is a form of activity using social engineering techniques to acquire sensitive personal information, such as passwords and credit cards, by impersonating a legitimate organisation such as a bank.

Phishing is mostly done via email but can also be done via phone, instant messaging or social networks.

In email form, the recipient will be encouraged to divulge their personal information by filling in a form. The senders might claim that the recipient needs to do this to guarantee that their account is not suspended. In reality the confirmed data will not be sent to the bank but to the sender instead. You can view examples of these types of phishing emails at:
Bank Safe online site

The examples we have seen recently are slightly different from those but have the same end goal:

Example 1
Example 2
Example 3

It is important to note that the phone numbers and the email addresses referenced in these phishing mails do not belong to VOLVO CAR UK Ltd and are actually part of the scam.

If you receive a phishing email from VOLVO CAR UK Ltd that you're suspicious of please report it to phishing@volvocars.com making sure you attach a copy of the email you received to your report.


Please note that:

We will never send emails asking for personal information. You should never provide your tax number, bank or credit card details, or driver's licence information to anyone until you have verified their authenticity. You should be very careful if you receive an email from an unknown or dubious source. You should be especially cautious if these emails contain attachments.

Additional information on phishing can be found at the Anti-Phishing Working Group site. If you think that you may have been the victim of online fraud you may find the e-victims site of some use.