Remote Vehicle Immobilizer (RVI) with Volvo On Call

If the vehicle has been stolen, an immobilizer can be activated remotely.

If the vehicle has been stolen, the owner can contact the Volvo On Call customer service center (by phone or via the Volvo On Call app) or the authorities.

 Note

This applies even if the vehicle has been opened and stolen using the associated remote key.

After consulting with the authorities, the Volvo On Call customer service center can deactivate the remote keys to prevent the vehicle from being started. A deactivated vehicle can only be started by contacting the Volvo On Call customer service center and after authorization has been verified using your PIN code. The Volvo On Call customer service center will then reactivate the remote keys.