Vehicle has no power or is not responding
If your vehicle is not responding or appears to have no power, the cause could be a discharged battery or something affecting its electrical systems.
If the vehicle's battery is discharged, it won't respond to some of your actions. This can include trying to unlock or start it.
Recovery from a discharged 12 V battery
If the 12 V battery is drained, the vehicle will be completely unresponsive. This can happen if something prevents the 12 V battery from being charged while driving.
Suggested recovery actions are:
- Try charging the 12 V battery using an external charger or jump-start the vehicle with an external battery.
- Contact an authorized Volvo workshop or a recovery and roadside assistance service.
Other no-power scenarios
There may be cases where you are fairly sure that the battery level is not low. In these cases, a lack of power indicates that the 12 V battery can’t deliver power to the vehicle.
Possible scenarios that affect the 12 V battery's power delivery are:
- A fuse has blown and needs to be replaced.
- The 12 V battery is defective.
- There is an electrical, hardware or software fault preventing the vehicle from turning on.
If you can't identify the cause of the problem or solve it by referring to the manual, contact an authorized Volvo workshop.
