Tips for using Apple® CarPlay®*

Here are some useful tips for when you use CarPlay®.
  • Update your iOS device with the latest version of the iOS operating system and ensure that the apps have been updated.
  • In the event of a problem with CarPlay, unplug the iOS device from the USB port and then plug it in again. Otherwise, try to close the app on the device that is not working and then restart the app, or try closing all apps and restart your device.
  • If the apps do not appear when CarPlay starts (black screen), try minimizing and expanding the tile for CarPlay.
  • Using apps that are not compatible with CarPlay may sometimes cause the connection between the iOS device and the vehicle to be broken. Information about supported apps and compatible devices can be found on Apple's website. You can also search for CarPlay in the App Store to find information about apps that are compatible with CarPlay in your market.
  • You can use Siri to write or dictate messages or have them read aloud. Messages are read aloud and dictated in the language selected in the Siri settings. When you write/dictate messages, no text will be shown in the vehicle's center display, but the text will be shown in your iOS device. When using Siri, note that it is the phone's microphones that are used and the quality therefore depends on the phone's location.
  • If the device is connected to the vehicle through Bluetooth, the connection will be broken when CarPlay is used. Resume Internet connection in the vehicle by tethering using the device's Wi-Fi hotspot.
  • Some of CarPlay's functions (such as voice calls and messages) interrupt the use of the vehicle's own functions and CarPlay will instead be automatically displayed. If you do not wish this to happen, deselect display of the corresponding function in CarPlay under the phone's notification settings.
  • CarPlay only works with iPhone1.


Availability and functionality can vary depending on market.
  1. * Option/accessory.
  2. 1 Apple, CarPlay and iPhone are registered trademarks owned by Apple Inc.