Technician certification
In addition to Volvo factory training, Volvo supports certification by the National Institute for Automotive Service Excellence (A.S.E.).
Certified technicians have demonstrated a high degree of competence in specific areas. Besides passing exams, each technician must also have worked in the field for two or more years before a certificate is issued. These professional technicians are best able to analyze vehicle problems and perform the necessary maintenance procedures to keep your Volvo at peak operating condition.
Electrified vehicles
Technicians performing work on a vehicle with electrification should also have the necessary training and specialized certification required for performing repairs and/or maintenance on a vehicle with electrification.
Warning
A number of electrical components in electrified vehicles use high-voltage current and can be extremely dangerous if handled incorrectly. These components and any orange wiring in the vehicle may only be handled by trained and qualified Volvo service technicians.