Help during a trip with Volvo On Call
If you e.g. get a flat tire, run out of gas or have a dead battery, you can summon assistance using the ON CALL button or the Volvo On Call app.
Press and hold the ON CALL button in the ceiling for at least 2 seconds to establish voice contact with the Volvo On Call customer service center. The operator will consult with the driver to determine what type of emergency assistance is needed.
Note
The SOS button should only be used in case of accident, illness or if there is an external threat to the vehicle and its passengers. The SOS function is only intended for emergency situations.
The ON CALL button can be used for all other services, including roadside assistance.