Roadside assistance with Volvo On Call*
If you have a puncture, run out of fuel or your battery is discharged, for example, you can summon assistance with the ON CALL button or the Volvo On Call app.
If the ON CALL button in the roof is held depressed for at least 2 seconds, verbal contact is established between a Volvo On Call service centre and the driver. This is to reach agreement on what type of assistance is required.
Note
The SOS button must only be used in the event of accident, illness or an external threat against the car and its passengers. The SOS function is only intended for emergency situations.
The Volvo On Call app and ON CALL button can be used for all other services[1], including roadside assistance.
A separate subscription may need to be taken out for the roadside assistance service.